The MBTA is seeking information from riders about how they use the ‘T’. This system-wide Rider Census will help the ‘T’ understand our passengers’ trip-making patterns, demographics, and needs.
The survey takes 5-to-10-minutes to complete. Officials will use the data to evaluate current service, develop service plans, and gauge the impact of proposed service or fare changes. It was launched earlier this month, and satisfies a requirement that the T survey riders every five years about their demographics and trip-making characteristics. This data will not be used to make fare or service decisions in the immediate future.
Riders should complete one census each at www.mbta.com/census. Once the project is concluded, a summary of the results will be posted on the MBTA’s website.